Website not getting enquiries in Kenya? Diagnose the route from search to contact Ken Designers | Buyer decision and acceptance worksheet Prepared 13 October 2026. Illustrative planning tool; confirm your own business rules. Business and contact: ____________________ Current website or system: ____________________ Primary problem and evidence: ____________________ Who will operate the result: ____________________ Budget range and target date: ____________________ DECISIONS TO DISCUSS 1. Separate search visibility from conversion Required behaviour / exclusions: ____________________ Supplier answer and evidence: ____________________ 2. Check whether the page attracts the right buyer Required behaviour / exclusions: ____________________ Supplier answer and evidence: ____________________ 3. Make the offer and evidence understandable Required behaviour / exclusions: ____________________ Supplier answer and evidence: ____________________ 4. Trace an enquiry end to end Required behaviour / exclusions: ____________________ Supplier answer and evidence: ____________________ 5. Test on the phone and network customers use Required behaviour / exclusions: ____________________ Supplier answer and evidence: ____________________ 6. Keep a lead log and change one demonstrated issue Required behaviour / exclusions: ____________________ Supplier answer and evidence: ____________________ ACCEPTANCE CHECKS [ ] Search visibility — Inspect relevant query/page data and indexing status Expected result / responsible owner: ____________________ Observed result and date: ____________________ [ ] Landing page — Read the offer and check a relevant project link Expected result / responsible owner: ____________________ Observed result and date: ____________________ [ ] Mobile contact — Find and operate the phone/form/WhatsApp action Expected result / responsible owner: ____________________ Observed result and date: ____________________ [ ] Receiving system — Confirm a labelled test actually arrives Expected result / responsible owner: ____________________ Observed result and date: ____________________ [ ] Follow-up — Record owner, acknowledgement and response outcome Expected result / responsible owner: ____________________ Observed result and date: ____________________ [ ] Qualification — Compare service, budget/scope fit and proposal outcome Expected result / responsible owner: ____________________ Observed result and date: ____________________ HANDOVER [ ] Account access and relevant ownership/licences agreed [ ] Staff training and routine edit demonstrated [ ] Recovery, export and support responsibilities documented [ ] Public status and claims match what was actually tested Read the guide: https://kendesigners.com/articles/business-website-not-getting-enquiries-kenya/ Quotation: https://kendesigners.com/contact/ Phone: +254 758 958 928