Free resources · Made for Kenyan businesses
A free Kenyan online-store toolkit to plan your catalogue, payments, delivery and stock. Use it before requesting a quotation, reviewing a build or launching your store.
6 resources. No signup. Plain-text files you can copy, edit or print.
Begin with the launch checklist, then choose the worksheets that match how you sell. Fill in your actual business rules and assign an owner to each decision. You can use these resources with your own team or any website supplier.
For M-Pesa, confirm merchant setup and production requirements with your payment provider. A payment logo alone does not demonstrate a working integration. Read the M-Pesa setup guide.
01 / Launch checklist
Every retailer preparing an online store or comparing quotations.
Catalogue, ordering, payment status, delivery, staff access, running costs and acceptance tests.
One useful test
Run one order from a customer's phone through payment confirmation and staff fulfilment. Record the result and who approves it.
02 / Wholesale worksheet
Wholesalers and distributors selling packs, cartons or buyer-specific prices.
Selling units, minimum orders, quantity increments, account pricing and repeat ordering.
One useful test
Try ordering one unit when the product is sold by carton. Confirm the system explains the pack and handles an invalid quantity.
03 / Fulfilment worksheet
Stores delivering to several areas or offering collection.
Service areas, approved fees, unsupported destinations, pickup instructions and damaged returns.
One useful test
Enter an unsupported destination before payment. Confirm the customer gets a clear limitation or quotation route.
04 / Stock & POS worksheet
Retailers selling the same products at a physical till and online.
Stock authority, matching product codes, reservations, offline sales, duplicate updates and reconciliation.
One useful test
Simulate the website and till selling the last item. Agree how the conflict is resolved and how staff see it.
05 / Content worksheet
Owners collecting product information, images and business details before a build.
Approved copy, image rights, page responsibilities, real customer questions and enquiry routes.
One useful test
Ask someone unfamiliar with the business to find the selling unit, delivery information and contact route on a sample page.
06 / Handover worksheet
Business owners signing off a new store or moving to another supplier.
Domain and hosting access, licences, exports, backups, restoration, training and ongoing support.
One useful test
Have the named owner demonstrate a routine edit and locate the agreed export and recovery instructions.
Use this quick review in your handover meeting. Ticks reset when you reload; save your decisions in the downloaded worksheet.
Retailers, suppliers and business communities are welcome to share this page. Link to the toolkit so readers can find the current resources. These are planning tools; adapt them to your store and confirm provider requirements before launch.
Prepared by the Ken Designers team · Updated 14 October 2026.
Bring your completed checklist. We can discuss the catalogue, workflow and scope you actually need.